Riu Lupita, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

Bed options:

1 Double bed

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen 1.4 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.2 mi

Cancun (CUN) 36.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“During my stay, I was thoroughly impressed by the dining options available. The food was excellent with plenty of variety each day. I particularly enjoyed the Italian and Steakhouse restaurants. Even as a vegetarian, I found an excellent range of options including fresh salads and inventive dishes that catered to my dietary needs. The buffet always had something delectable on offer!” view full review

Comfortable and Clean Rooms

“The room I stayed in was not only clean, but it also featured a walk-in shower which I loved. I found my room, number 3020, conveniently located close to the restaurant, providing easy access to meals and Wi-Fi was available too, which made my stay even more comfortable.” view full review

Refreshing Bathroom Amenities

“One of the highlights for me was the refreshing bathroom setup. The walk-in shower was spacious and provided a great water flow, making it perfect for unwinding after a day of exploring. The cleanliness and modern fixtures were definitely noteworthy, enhancing my overall experience at the hotel.” view full review

Enjoyable Entertainment Options

“I appreciated the variety of entertainment options available at the hotel. Although the shows were just okay, I enjoyed the atmosphere they created in the evenings. It was a great way to wind down after a day filled with activities and get to know fellow guests in a lively environment.” view full review

General

Free Wi-Fi
Parking
24-hour reception
No pets allowed
Lift
Currency exchange
Gift/Newsstand
Multilingual staff

Sports & Fitness

Fitness centre
Kayaking
Tennis court
Petanque
Fitness studio

Services

Room service
Housekeeping
Laundry

Dining

Continental breakfast
Restaurant
Bar/ Lounge area
Lunch
Dinner
Buffet breakfast

Children

Babysitting/Child services
Children's pool
Playground
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Garden area
Spa & wellness centre
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar

Bathroom

Hair dryer

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.6 mi

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.9 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2100 ft

Zona Arqueologica Playa del Carmen

5100 ft

Beach

Playacar Beach

2.1 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

3400 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.3 mi

Calle Carretera Federal 109

Cenote Carwash

1.3 mi

Mall

Starbucks

2300 ft

Mall

City Club

2400 ft

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3200 ft

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.2 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.3 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.3 mi

Museum

3D Museum of Wonders

1.5 mi

Playacar

Ruinas Mayas

4100 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1.4 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

1.4 mi

Playacar

Xaman Ha Ruins

5100 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1.5 mi

Museum

Museo Frida Kahlo Playa Del Carmen

1.6 mi

Mall

Paseo del Carmen Shopping Mall

1.2 mi

Amusement Park

Skydive Playa

1.1 mi

Park

Parque La Ceiba

1.6 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

1.8 mi

Mall

Playacar Center Shopping Mall

2.1 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

1.9 mi

Nearby

Carretera 109

Cenote Calavera

3000 ft

Park

Xel-Ha Park

1800 ft

Restaurants

La Vaqueria

1200 ft

Paseo Xaman-Ha

Buenerrimo

1200 ft

Ave. Paseo Tulum Local 17

Les Crepes de Paris

2.0 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Kokoro sushi

1900 ft

Playacar Fase 2

La Bartina

3300 ft

Avenida Balamkanche Plaza Xaman Ha Local 16

Bendito Pecado

3700 ft

Paseo Xaman Ha Playacar Fase II

Lucky Wings

4200 ft

Avenida Balamcanche

Dona Aurelia sabores Mexicanos

3000 ft

Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2

El Bistro

3000 ft

Paseo Xaman-Ha Plaza Pakal

Mamma Mia

3000 ft

Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal

Reviews and Ratings <br />

Feedback from previous guests about their experience.

74%

loved the resort and would return for another relaxing stay

7.4/10

Very good

Rooms

8.0

Location

7.6

Service

9.2

Dining

8.2

Grace

United Kingdom, February 2025

7.6/10

My stay at Riu Lupita was quite enjoyable. The staff made my experience memorable with their friendliness and attentiveness, while the food options, albeit varied, left something to be desired. The resort's distance from the beach was a minor inconvenience, but the shuttle service made it manageable. Overall, it felt safe and comfortable, perfect for a relaxing getaway.

Rooms

8.0

The rooms were spacious and clean, with a lovely view of the quiet pool. I appreciated the stocked mini fridge and optics provided, making it feel more like home.

Service

10.0

The staff were exceptional, always cheerful and ready to assist me. Their dedication truly enhanced my stay, making me feel welcomed and valued.

Location

7.0

While the resort is not on the beach, the shuttle service was reliable and efficient, making trips to the beach and 5th Avenue easy. I enjoyed the short journey each way, even walking back some days.

Dining

6.0

The dining options were varied, with the buffet offering a decent selection. However, as a vegetarian, I found the choices somewhat limited at times.

Facilities

7.0

The facilities were generally good, with pools that were enjoyable, although the main pool felt a bit crowded at times. I enjoyed the activities but wished for more bars on the property.

Liam

United Kingdom, February 2025

8.2/10

I had a fantastic experience at Riu Lupita, with impressive service and pleasant accommodations. While there were some minor issues like limited vegetarian options and occasional dampness in rooms, the overall vibe was great. Plus, the entertainment and food variety were noteworthy, making for a very enjoyable stay.

Rooms

8.0

My room was spacious and cleaned daily, which made it feel comfortable. However, I noticed a bit of dampness at times, although it was managed well after I spoke to the staff.

Service

10.0

The service here was simply amazing, with staff remembering my name and preferences, making everything feel personalized. They really went above and beyond to ensure I had a wonderful experience.

Location

8.0

The resort isn't on the beach, but it has a convenient shuttle service running regularly. Plus, being near a golf course and a short walk from 5th Avenue added to the charm.

Dining

8.0

I found the food quite good with a wide variety, though I would recommend sticking to the main restaurant because the Mexican restaurant was a bit underwhelming compared to what I'd expected.

Facilities

7.0

Facilities were nice, with clean areas throughout the resort, though I felt like the beach club entertainment could use a bit more energy some days.

Sawyer

United Kingdom, December 2024

7.6/10

I had a wonderful stay at Riu Lupita, with the staff being the standout feature of the resort. The food was diverse and fresh, but I did experience a minor issue with the buffet on the last night. The location is lovely, although the distance from the beach might be a drawback for some. Overall, it was a relaxing and enjoyable vacation.

Rooms

8.0

Room was clean and comfortable, with a lovely bathroom and great shower, but I noticed it could use more outlets by the nightstand.

Service

8.0

Service was exceptional, with friendly staff always willing to help, though the front desk seemed to be overwhelmed at times.

Location

7.0

The location is clean and beautiful, but it's a bit far from the beach, requiring a shuttle or a longer walk.

Dining

8.0

The dining options were great with a variety of excellent quality dishes, though there were some hygiene concerns at one buffet meal.

Facilities

7.0

Facilities were decent, with well-kept pools and good amenities like a gym and air-conditioned areas, but the laundry service could be improved.

Nicholas

United Kingdom, September 2024

8.4/10

I had a great time at Riu Lupita, thanks to the excellent service and clean facilities. However, I noticed some areas for improvement, particularly in terms of the hotel's rating and the noise levels at night. Overall, it's a charming place that exceeded my expectations, especially given the affordable price.

Rooms

8.0

Our room was an excellent standard room featuring a super walk-in shower that could accommodate more than two people, and the maid service was efficient and pleasant.

Service

9.0

The staff were always fast and friendly, providing great service with a smile, making the experience even more enjoyable.

Location

8.0

The location is great, close enough to Fifth Avenue and the beach, with easy access to a bus that runs consistently every 30 minutes.

Dining

9.0

The food was surprisingly good for an all-inclusive, especially in the main restaurant, which offered a variety of delicious options that kept us satisfied throughout our stay.

Facilities

8.0

The hotel has well-maintained pools and plenty of activities organized by the entertainment team, creating a lively atmosphere.

Harry

United Kingdom, September 2024

8.6/10

I had a lovely stay at Riu Lupita, which offered amazing value for the price. The staff were genuinely attentive and friendly, making me feel welcome throughout my trip. While the beach had some challenges with seaweed during my visit, the hotel staff did their best to keep things tidy. Overall, it was a great experience, especially given the affordability.

Rooms

8.0

The rooms were very clean and had all that I needed, including air conditioning.

Service

9.0

The service was incredibly attentive; the staff made amazing drinks and were always ready to help.

Location

8.0

The hotel's location was great, being close to a golf course and within walking distance to shopping and dining.

Dining

10.0

The food quality and variety were outstanding, with plenty of options even for special diets.